Utility Service & Billing
The City of Rogue River provides excellent drinking water and sanitary sewer services to each property within city limits. At a single family residence, monthly minimum service costs for a new customer in 2024 are $69.85.
- Water $23.15
- Sewer $41.70
- Public Safety Fee $5.00
This is based on usage up to 500 cf of water, and a flat fee for sewer services until consumption averages are established after a winter of residency.
To establish an account, citizens are required to pay a deposit of $175.25 (by cash, check, or money order) and provide the following information: Full name(s), mailing address, a valid driver’s license, last four digits of their social security number, date of birth, email address, the number of occupants in the home, and the date of residency in the home.
Billing is done in the arrears. A paper bill will be mailed to the address on record the beginning of each month for consumption measured from the previous month. Payment is due to the city within two weeks. A delinquent account is subject to disconnection, at which time unpaid charges and a reconnection fee may be assessed.
The City now has several options when it comes to paying your utility bill. Set up automatic payment options at the following link: https://xpressbillpay.com/#/?org=cityofrogueriver11005
ANNOUNCING THE EASIEST WAY
TO PAY YOUR BILL
If you have an Internet connection and an email address, you can now pay your bill online. You are
also able to “opt in” to paperless billing and receive an email notification when your bill is
ready to view. It’s fast, it’s easy, and you no longer have to write a check each month or find a
stamp when it’s time to send in your payment.
HOW IT WORKS
We have partnered with Xpress Bill Pay, the premier provider for online bill payment.
When you sign up for online bill payment you’ll create a secure password that you use to access
your personal account at www.xpressbillpay.com. Every month we’ll send you a reminder email to let
you know when your bill is online.
Then, just log in through your Web browser or the Xpress Bill Pay Mobile App and view your bill.
Select a payment type — credit card, debit card, or electronic funds transfer — enter the
information, and you’re done! It’s that easy, and it only takes you a few minutes each month.
We’re offering this service at the request of customers like you. Sign up today to see why so many
people consider this method as the best way to pay their bills.
ONLINE BILL PAYMENT FACTS
• To sign up for online bill payment, go to www.xpressbillpay.com
• You can pay your bills with a credit or debit card, or you can transfer funds directly from your
checking account.
• You can pay your bill from anywhere. Customers outside the U.S. can contact our Payment Center
anytime to make a payment or to set up an Auto Pay.
• After you complete the transaction, you can receive an email receipt to confirm the payment went
through.
• You can view up to a year’s history of your account online, so you can compare your current bill
to a year ago.
• If you’d like, you can select the Auto Pay option and your bill will be paid automatically each
month.
WHAT TO DO NEXT
1. Go to www.xpressbillpay.com
2. Click on the “Sign Up” button on the top of the home screen. Fill in the email and password
fields, then click in the “I’m not a robot” box and follow the prompts.
3. Complete the short registration form and click “Next.”
4. Go to your inbox and open the verification email then click “Verify Email”. Then select
“Continue” to log in.
5. Select your billing organization and follow the prompts for linking your bill.
6. Once your bill is added to your account, you can add another bill, view and pay your bill
online, or setup a recurring auto payment schedule.
AND THERE’S MORE!
Although we encourage creating an account to get the most out of this new service, Xpress Bill Pay
does offer Guest Checkout for those that are not yet wanting to set up an account.
To make a phone payment with a live operator,
call 1-385-218-0343. This service is available in English and
Spanish.